Returns & Exchanges

At Japanese Taste, we strive to ensure your satisfaction with every order of authentic Japanese goods. If you are not completely happy with your purchase, you may return eligible items in their original, unopened condition within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via the help center with your order number and the specific items you wish to return to receive a Return Authorization.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring that all seals remain intact, as opened food, supplements, or beauty products cannot be accepted for hygiene reasons.

• 3.
  Ship the Items

  Affix the provided return label or address the package to our distribution center in Japan using a trackable shipping service to ensure safe delivery.

• 4.
  Receive Your Refund

  Once our quality control team inspects and approves the returned goods, a refund will be processed to your original payment method within 5-7 business days.